Shipping & Returns
Shipping
Every Addicted2Cigars piece is made specifically for you once your order is placed. This allows us to maintain quality while reducing unnecessary waste.
Production Time
• Embroidered products: 2–7 business days
• Printed products: 2–5 business days
Shipping Time
United States
• Standard Shipping: 3–5 business days after production
You'll receive a tracking email as soon as your order ships.
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Returns & Exchanges
We want you to love every piece you purchase.
Because each item is made to order, we cannot accept returns or exchanges for buyer's remorse, incorrect sizing, or change of mind.
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery and we'll make it right.
Simply include:
• Your order number
• Photos of the issue
• A brief description
Email:
support@addicted2cigars.com
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Sizing
Please review the size guide on each product before ordering.
If you have questions before purchasing, we're always happy to help.
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Order Changes
Because production begins quickly, order cancellations or changes cannot be guaranteed after an order has been submitted.
If you need assistance, contact us as soon as possible and we'll do everything we can.
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Questions?
We're here to help.
Email:
support@addicted2cigars.com
Response Time
Monday–Friday
Typically within 1 business day.